This year has been known for many things, from pandemics to political unrest around the world. However, in the tech industry, this year has been crowned as the Year of Digital Transformation. As we get ready to leave this year behind, we have gathered the most important stats to look back on. So here they are, the 20 digital transformation stats of 2020.
- 70% of companies have a set digital transformation strategy set and in motion. (ZDNet)
- Remote work has become a norm and is predicted to rise by 300%. (Forrester)
- 91% of businesses are now involved in digital transformation, with 87% of management prioritizing digitalization. (Gartner)
- 97% of IT leaders and decision-makers are involved in digitalization. (Mulesoft)
- 65% of businesses are now encouraging data science teams, analytics teams, and business teams to collaborate. (Forrester)
- Companies increase digitalization efforts by 200% when collaboration between senior leaders, strategists, and the organization (Gartner)
- Marketing departments are now increasing their focus on brand loyalty by 30%, as the main focus has switched from sales to customer experience. (Forrester)
- 4% of companies claim to have a dedicated digital transformation team. (FinancesOnline)
- 55% of employees who feel overwhelmed by digital transformation feel it’s due to a lack of key digital skills. (PwC)
- 90% of jobs now require digital skills, yet, 44% of European workers do not have the necessary digital skills. (Europa)
- 84% of executives agree that new business opportunities are emerging as their corporations are digitally transforming. (DZone)
- The number of companies undergoing digital transformation is very significant in some industries, such as services (95%), financial services (93%), and healthcare (92%). (FinancesOnline)
- 68% of business leaders believe that businesses’ future resides in the collaboration between people and Artificial Intelligence technology. (FinancesOnline)
- According to Executives, the top benefits of digital transformation are the ability to meet customer expectations (35%), accelerated time to reach the market (36%), and Increased efficiency in operations (40%). (DZone)
- The top implemented technologies are big data and analytics (58%), mobile technology (59%), APIs, and Embedded technology (35%). (Thales Group)
- 25% of management believe digitalization efforts will reflect internally and create better employee experiences. (SparkWork)
- 40% of all investments spent on technology are going towards Digital Transformation. (FinancesOnline)
- 9% of companies planning to cut investments because of the pandemic (52%) plan to make those cuts in digital transformation. (PwC)
- 56% of businesses evaluate the impact of their digitalization efforts concerning their customer experience. (SparkWork)
- Less than 30% of technology providers actively help in organizational initiatives for digitization. (FinancesOnline)
Intalio Digital Transformation Statistics 2020
These numbers go to show several different things or trends to expect for the new upcoming year. They show that the world is opting for remote work. Most companies are now involved in digital transformation, either with or without a strategy, with management leading these initiatives. We can also see how much collaboration occurs and the focus on the synergy between different departments, employees, and the technology itself, to redefine customer experiences and brand loyalty. Even employees are now aware of the importance of developing their digital skills and positively affecting their experience at work. And finally, management recognizes the importance of investing in digital solutions as it opens new doors for innovation, increases efficiency, and helps meet customer expectations.
Meaning that in 2021, if a corporation wants to stay in the game, it needs to have a robust digital transformation strategy to retain its customers and even attract new strong talent. It even needs to partner with digital solutions providers to help guide it through its transformation and help its employees get up to speed.
