What Happens After –

After the experience of working from home and as a professional company in digital transformation, Intalio management believes that the pandemic has started and will continue to reshape the work experience with a better focus on work-life balance. With the right tools, working from home has proven to be more effective than working from the office. Putting work-life balance at the frontline, we can already see the change in the way businesses will begin to operate. Attending the office might become something really rare and almost non-existent for most organizations today!

Raising Questions –

The recent pandemic has affected the economy by creating dire economic circumstances that many families are suffering from. Additionally, though some of us are able to work remotely, some employees are still requested to attend the office. Without forgetting travel bans and having to travel for business, these conditions have raised many questions and will affect the future of work, here’s how:

1) How can organizations better protect employees?
Yes, sure, homeworking will continue, but so will returning to the office – in some – form. The challenge will be in adapting the physical workplace to accommodate the employees in a healthy and safe way while abiding by the social distancing rule. This could mean embedding more technology into the space where minimum contact is required from employees to get things done, opening the door for example.
2) How can organizations adjust the work-life-balance?
The pandemic has removed the harmful assumption that the 24/7 work culture is working well for anyone. The expectations of an “ideal worker” are no longer about employees who exceed office work hours. There has become a realization that an ideal worker is someone who can get the job done on time. Regardless of how, when and what, without being compensated any less.
3) When is travel for business really mandatory?
Travelling for business will become almost nonexistent after virtual meetings have proved to be equally effective as meeting in person. The statement of “let’s see which meetings could have been phone calls..” became so relevant in times of the pandemic where work was not affected regardless of social distancing especially with the right tools that facilitate virtual meetings and virtual follow-ups.

Today, with more governments worldwide starting to allow businesses to open their doors and employees to return to the office, we are starting to see that many organizations have started to operate normally.

However, the Management at Intalio took a decision to remain working remotely for the safety of the employees and their loved ones. This decision was taken as Intalio believes that a further assessment and monitoring should be made before returning to the office. As long as the virus is still existent, we are under a threat.

Do you think we will be witnessing more organizations returning to operate normally? Or will we see organizations permanently working from home in the future?

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It’s not only organizations in the private sector that are continually trying to transform to stay “in the game” with the ever-changing economy. Organizations in the Government and Public Sectors have also come to acknowledge the importance of automation to increase work efficiency and cut unnecessary costs, leaving more to invest in enhancing citizen experience when it comes to public services.
Governments and Public Sectors are onboard to prepare for a technology advance citizen-centric era.

Meeting Expectations 

Local governments were pushed to explore innovative solutions to keep up with these demands as consumers and citizens are expecting to be served the same way they are served while dealing with organizations in the private sector that have dramatically shaped how consumers are assisted. Consequently, Government and Public agencies are turning to technological developments to deliver new value for citizens, streamline processes and increase work efficiency within employees in these respective agencies.
Government and public sectors are using technology to:

• Ensure transparency
• Meet citizens rising expectations for a digital services
• Offer better streamlined quality services
• Increase openness and participation between government agencies and citizens

Stay Connected

With the demand growing to deploy technologies that improve operations it’s not a surprise when we see a deeper engagement becoming common with Government and Public Sector agencies using software and apps.

Leveraging the newest technologies such as artificial intelligence (AI) and advanced analytics allows public sector organizations to:

1) Digitize their process 

Ensure faster and easier collaboration between agencies and departments to directly benefit to every person seeking any public service.

2) Improve their services 

Benefit from state-of-the-art tools that help public sector institutions provide high-quality solutions and derive valuable data in the process.

3) Build trust 

Create better customer engagement through secure procedures and comprehensive solutions to earn the trust of your citizens.

Technology & Intalio

Intalio© solutions for the public sector and governments gives citizens personalized experiences. They understand and respond to individual needs and help maintain a relationship over time.

Public Sector organizations as well as governmental institutions are becoming more agile as they are continuously automating their processes and implementing modern digital strategies. Governments are automating their Government to government (G2G), government to business (G2B), or government to citizen (G2C) operations allowing end-users to leverage an all-inclusive solution to benefit from e-services like company registration, auditing, as well as contracts, violations, strategy management, and many more. With Intalio, Public Sector and Governmental organizations can contribute to a better future that allows individuals to grow and thrive within a connected ecosystem that ensures higher productivity and a collaborative workflow.

Digital Services

By the beginning of 2016, we saw that most of the governments around the world were beginning to look into implementing cloud technology, which isn’t only saving money, but it’s helping Government and Public agencies move with greater flexibility. These software and apps are connecting residents, tourists and businesses directly to government services creating better engagement and more satisfaction.
Automated and connected processes from Intalio improve efficiency, quality and effectiveness throughout. Government and Public Sector agencies have been implementing the main “blocks” of digital transformation through solutions that we offer – workflow automation, correspondence automation and archiving. In order to further meet the listed objectives and ensure sustainability, transparency and openness, Intalio caters to specific needs through a set of e-services such as:

• Electronic Auditing

Facilitate and accelerate the auditing process and easily submit results to stakeholders all from the same platform. Organize the preparation of annual and third-annual plans in addition to carrying out field missions.

• Company E-Registration

Leverage all the needed functionalities to record and manage the information of legal entities quickly and seamlessly. Add different types of organizations in one comprehensive register.

• Violations Management

Create, process, and validate violations from a unified platform. Standardize all procedures using all the tools and components you need. Manage incoming requests and liaise with relevant government entities.

• Strategy Management

Set and manage the strategic goals and initiatives of the state departments to ultimately implement a specific vision. Create a repository containing all your strategies and link them to their projects.

• Contracts Management

Control the process of creating and managing contracts, from initial proposal to closure. Benefit from an all-inclusive workspace containing all the needed components and information.

Scale your organization using a rich portfolio of content management products and tools.
Get in touch! with our Experts!

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