Everteam Global Services, the content services provider and software vendor based in France, merged with Intalio and its Intelligent Business Process Management Suites (iBPMS).
The resulting union baring the name of Intalio accelerates the international development of both companies and enables them to strengthen their presence in key sectors, especially in the highly competitive SME market in Europe, Central Asia, and North America.

By combining our strengths and focusing on smart acquisitions, we’ll be able to attain a larger market share and ensure a deeper market penetration in different sectors and key regions. This merger introduced tremendous opportunities by pushing geographical and structural development beyond the MEA region.

At the heart of this sustainable expansion strategy is a dedicated team of engineers and board members led by current group CEO Mr. Antoine Hraoui and specializing in a wide variety of essential industries such as healthcare, education, finance, construction, and more. With the combined talent and expertise of this workforce, Intalio will continue to offer cutting-edge solutions and pushing the limits in the ever-evolving domain of Digital Transformation which has become a cornerstone for organizations around the world.

Intalio bolsters a plethora of offerings and a comprehensive list of services that extend beyond advanced content management to include process automation and data governance. That’s not all, our unique micro-services architecture includes a content-centric application building solution that focuses on business workflow to improve productivity and efficiency.

“By merging Everteam Global Services and Intalio, and building on our respective expertise, we will offer solutions, that will bring further advancements in Content Services and Process Automation while ensuring Data Governance. This new identity will become a major player in the industry, especially in high-growth markets such as Europe and the United States” – Mr. Antoine Hraoui, CEO of Intalio.

Intalio will continuously strive to strengthen its positioning and investments in Big Data and Analytics while integrating them with the Internet of Things (IoT) devices. Our R&D team leverages the power of Machine Learning, Automatic Natural Language Processing (NLP), and Cognitive Services to collect, store, and analyze unstructured data in order to transform it into valuable content.

Moreover, all our solutions will adhere to the industry’s best practices and include the latest advancements in the world such as cloud and blockchain technologies ensuring agile, secure, and smart services for all.

“We want to go further in terms of technological innovations by exploiting the potential of AI and integrating them into systems that can be used to enhance the safety and security of users, organizations, and citizens. We are also working on launching our new concept of the conversational platform (conversation-as-a-platform) based on Deep Learning and optimizing the capacities of our bots. We should make use of the available technologies!” – Mr. Antoine Hraoui.

About Intalio

Intalio is an international software provider with 30 years of innovation in the field of Content and Business Process Automation Services. By combining cutting-edge technologies with AI and Machine Learning to introduce advanced Line of Business solutions, Intalio looks towards becoming a trusted leader in Digital Transformation across the US, Europe, and the MENA region.

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Building New Business Models

According to Gartner by 2023, 60% of organizations will depend on EA’s role to lead the business approach to digital innovation. Businesses today are already adopting EA to bring more intelligence into their plan, design and analytics. Enterprise architecture helps the merge between IT and the business world to expand a company’s business portfolio. Through its management of data EA enables businesses to predict future models that would bring return on its investment. Moreover, it helps business expansion in an agile, and cost-efficient manner.

Four Domains of Enterprise Architecture –

Business architecture: business architecture domain defines the company’s strategy, planning and tactic. EA helps manage business processes and operation and help plan a profitable model that provides a clear line of profit. Business architects today collaborate with IT to merge business plan with tech innovation.

Data architecture: helps manage company’s data and provide a solid architecture for analytical opportunities and decision making. This expands the company’s ability to have accurate data driven business plans.
Application architecture: this sub-domain is responsible for the architecture and plan of viable application solution that tackle a specific business problem. Moreover, it supports developers to design intelligent software while managing between business data and technology.
Tech architecture: technology architecture makes sure that the links between the four domains are interconnected and secure. It ensures that applications are successfully deployed and the connection between data and business decisions drives results.

Driving Digital Transformation through Enterprise Architecture –

Successful digital transformation is when the company has the ability to deploy complex applications to ease processes. Enterprise architecture facilitates digital transformation through managing the complexity of IT resources and making sure they are well used for the benefit of the business. It helps transform businesses through the effective use of IT potential to support business operations such as providing better insights with data and ensuring innovation. This makes enterprise architecture an integral part of the company’s digital transformation efforts and an important framework to invest in.

How Intalio can help –

WE HELP organizations accelerate their business evolution by offering software solutions that significantly improve speed, efficiency and accuracy of their processes. We combine world-leading technologies with professional services to provide clients with next-generation digital transformation and software solutions, tackle business challenges related to frontier technologies, and generate significant added value through our innovative solutions exceeding business needs.
The world of enterprise architecture is expanding and most of businesses are adopting it due to its strategic value in the business and IT domains. Through its four domains it can ensure the right track of a successful digital transformation strategy while ensuring that your business is gaining effective business growth.

Let us help you achieve your business potential through our world-class technology solutions!

Get in touch!

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Additionally, EverteamGS-Intalio, has a large responsibility towards their customers to ensure operations continuity and ongoing technical and customer support – so stopping work was never an option.

It’s enough that being in quarantine can have a lot of negative effects on one’s mental health, so working from home during these difficult times can be challenging. Here we are almost a month into working from home, we gathered some fun tips from our employees summarizing their experience on how you can keep the same level of productivity that you had at the office – if not even better – while keeping the work fun and effective.

1)Get an early start:

Wake up early in the morning – like you normally would. It is very easy to stay in bed and procrastinate. Therefore, make sure you wake up early, fix yourself a healthy breakfast and start your tasks immediately as if your life depends on it!

2)You’re going to the office – but you’re not:

You have to pretend like you’re going to the office. So staying in your pajamas is a big NO. Instead, do all the things you would normally do before you head out to the office. Perhaps have a cup of coffee, read the news, meditate, or even workout. Keep those same habits, maybe even work on creating new healthy ones.

3)Fix Yourself a neat working place at home:

Just because you’re working from home, it doesn’t mean you can’t have a space dedicated for your work. Therefore, fix yourself a neat space at home, preferably not on the couch or in bed. Instead, dedicate a room for work and leave the rest of the house for leisure.

4)Keep the teamwork alive:

One of the main challenges is to keep the teamwork alive. Working as a team requires serious communication in addition to some fun here and there. Therefore, in addition to having a “serious” group over a group-chat, create another group-chat for more “casual chats” – things that you would usually discuss while making your cup of coffee at the office in the morning.

5)Plan your day:

Just as you would at the office. Set your agenda and commit to it. Nothing is more satisfying than crossing-off completed tasks. Sticking to a clear agenda helps you structure your day nicely, giving you a better estimate of how much time you need for work and how much time you need for breaks. This leads us to the 6th point!

6)Don’t forget to take a break:

It can be easy to sink into your work as you do it from the comfort of your own home.

Therefore, make sure you take clear breaks. By that, we mean to step away from your working area and perhaps have a chat with someone at home. Cook lunch, or even get a nice stretch. Trust us, it improves your productivity and gives you some time to clear your mind of your workload.

Unfortunately, we do not have a clear outlook on when the corona epidemic will end. Therefore, we do hope that you take those tips seriously to help you get through the difficult times we are in. EverteamGS-Intalio employees are completing their tasks as usual and no project deadline has been interrupted. We sincerely hope for better days. Meanwhile, stay safe and enjoy working from home!

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If your organization has not started taking the “Digital Era” seriously, it’s about time it does, and or stay behind and watch competitors flourish while they generate high profits from sales from a simple investment your organization is yet to make. Digital transformation is on the rise and it’s only onwards and upwards from hereon.

Customers & Businesses Today…

Prior to today, customers were “loyal” to brands. With the shift to digital delivery and experiences, customers expect from businesses a personalized interaction and an enhanced customer experience. Businesses need to know that the customers today have become wiser, more critical and cynical. While brand loyalty has become almost nonexistent, customer experience is the new battleground for businesses.

How Your Business Can Compete…

Customers interact with your businesses on many levels that include – visiting the actual store, browsing the website, speaking to a live agent and so on. These encounters are considered as “touch points” that ultimately make or break the customer experience.

The concept of customer experience is not new, however the rise of new technology has redefined customer experience. For businesses to survive in the digital world, they need to be online, however, online presence is not enough anymore. Therefore, you must be wondering by now, what more can businesses do? How do they ensure the experiences customers go through across all channels are consistent?

Digital Transformation…

Digital transformation does not only benefit the business, but it reaches out to the consumer. After understanding what the customer wants and how they want to interact with your business, it’s up to the business to show the customer how much they “care” for them.

Companies need to start by incorporating more digital elements into their strategy. Using digital transformation wisely, businesses will be able to create better experiences for customers by accommodating online resources, automating specific tasks and collecting data that will eventually help you effectively serve customers.

We Can Help You!

Intalio, being an expert, for more than 25 years in digital transformation and information governance, is able to give you the digital advancement strategy and solutions to improve the customer experience you provide by embedding the latest technology. For now, we can share some small tips like; firstly, embrace automation and acknowledge that it should be part of your customer service strategy. Secondly, make sure ALL your information is online to make it convenient for customers to find the information they need. Thirdly, make sure your offers are relevant to your customers by personalizing the needed content. Finally, get to know your customer well to provide them with value.

Let’s Help You Reach Your Customer Experience Goals! Get in touch!

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Digital Asset Management (DAM) is a centralized source for digital media content through which organizations use to store, organize, find, manage distribute and analyze.Digital assets are critical for an organization if they which to have effective marketing, branding and advertising. However, as everything continues to evolve, including digital media, businesses face a challenge in the continuous growing number of digital assets stored in their multiple formats, from multiple channels, media files, product lines and so on. Applying useful metadata to images becomes a daunting task as it’s done manually costing the organization a lot of time and money. This can easily overwhelm any organization and possibly cause it to fall back.

Consequently, DAM solutions need to be updated to meet consumer needs by embedding new technology that facilitates the overall process of digital assets management.

Changes in Digital Asset Management

As software vendors compete in creating the best DAM system, they will need to respond to consumer needs. It is no longer only enough to store, organize and manage digital assets. For a DAM system to stand out, it should be able to transform the experience into a more customized, personal experience able to seamlessly utilize and distribute the available assets.
Due to ever-changing consumer needs, DAM is not dead, but instead it has adapted to those needs by embedding AI technologies to better process the media files an organization has. Two main technologies added help companies remain compliant, ease the concerns of legal teams, empower HR departments, and ensure overall brand consistency.
Legacy Dam tools in the past operated on basic metadata including file name and type. However now with AI embedded technology, greater levels of efficiency have been reached with ease of use and greater search ability tools allowing for advanced functionalities within the platform.

AI simplifies metadata search making it easier to retrieve a wide array of content types including PDF’s, GIF’s, PSD files and others. One of the key AI embedded technologies that has been involved recently is Computer Vision. Many organizations fall behind when it comes to the resources needs to apply, associate and embed metadata into digital assets consistently.
Due to AI capabilities, the smart DAM system is able to scan in an image or video, using recognition capabilities, by analyzing references that help it identify faces and objects. Therefore, companies are able to group and identify images based on visible logos, faces, objects, colors, and so on because of computer vision.

Computer Vision APIs allows users to analyze images to provide insights about their features and characteristics or even analyze if they meet specific formats and characteristics. Additionally, something that would save organizations a lot of time, text from images or even handwritten text extracted into a character stream readable by a machine that can often be translated into different languages.

Intalio Digital Assets Management

Intalio Digital Assets Management Software is a fully integrated web-based solution providing a comprehensive environment to better engage with stakeholders, empowering media content and reducing risks. It allows you to connect people, processes, and technology to effectively manage all your digital assets. Capture, store, publish, archive, and automate your resources generation and delivery process using the same platform for brand consistency.

With its advanced features, Intalio© Digital Assets Management system expands the capabilities of the Content Services platform. Add to that a large connectors store allowing users to collect, organize, and deliver rich media resources such as images, videos, animations, and much more, all from a centralized and easy-to-use application.

That’s not all, when combined with Intalio© Insights, users will benefit from advanced analytical features that improve visibility and enhance decision making.
Some of the main features include:

1) Data Capture and Management:
Support digital assets from multiple sources and digital channels with a rich set of capture connectors. Unlock real business values by extracting resources from any department and to any destination.

2) Artificial Intelligence:
Combine the DAM system with Intalio’s advanced cognitive services to access next-generation, AI-powered processing capabilities.

3) Workflow Automation and API:
Create workflows with ease using embedded automation capabilities. Keep on growing your organization with the microservices API found in Intalio’s modular enterprise platform.

4) Advanced Search and Analytics:
Built-in advanced search and analytics features enabling end-users to harness the power of machine learning to improve search for any type of media assets. Advanced search through a variety of filtering criteria, whether through advanced search tabs, custom metadata, and even image format and size, you can find the assets that meet your needs.

Scale your organization using a rich portfolio of content management products and tools.

Start your transformation today. Get in touch!

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Information is undoubtedly the most valuable asset for any organization today. Employees deal with different types and genres of information in their daily work.
Almost every organization has information overload as the data continues to increase. To stay on top, and to correctly use this information, organizations need to set up a proper content and information governance strategy.

An information governance strategy evaluates the entire ecosystem of an organization to determine the right tools, processes and knowledge required. In most cases, business activities and processes are driven by data. Organizations need to think about how they want to position their data and what kind of insights they want to derive from it. This is done by simply evaluating the information lifecyle. Answering questions such as how much data is produced, where is this data coming from and what is needed from this data and when is the key.
The information lifecycle initiates from the creation and ends with the retention or disposition. However, governing and extracting value from information has become a challenge as many organizations are left with a sprawl of unconnected platforms.

The Need for a Functional Information Governance Strategy

Considering the importance of having a well-designed information governance strategy, our information management consultants at Intalio establish a deeper level of expertise for our clients by sharing our valuable knowledge and best practices in the related subject.

Our consultancy services help organizations build a durable strategy that guides a company to keep its information management practices in sync, improve its processes, and prepare for the future.
The right information at the right time is the key to innovation, process efficiency and service excellence. Without a thorough information governance strategy, you will not be able to support the work of your organization.

Read on as we lead you to the path on setting the right strategy to support the work of your organization. In addition to the various areas your organization must assess before deciding to implement a content services solution and the approach it should follow when doing this exercise.

In order to execute the right information governance strategy, the following key areas need to be assessed, analyzed and documented:

1) Organization Environment –

Assessing the current state of the organization by getting a solid understanding of the organizations size, structure, projects, communication protocols, procedures and so on is the first milestone…
Our experts at EverteamGS-Intalio, address the challenges across the organization, while assessing your needs, and analyzing the underlying processes and behaviors. We answer questions like how does your organization function exactly? How does the work actually get done? Who reports to whom? How does the information flow within the organization? How are the decisions made?

2) Deep Dive Into the Organization’s Current State –
Here, we go deeper in the information produced, used and nurtured all along the organization’s work cycle. This information is incredibly valuable as it will help to form the business vision, which will begin to shape what the future state will look like once the program is implemented. Two different aspects are talked at this stage:

Information governance is an organization’s technologies, policies, processes, and strategies employed to optimize information in order to meet its business needs, as well as legal and industry regulations, while minimizing risks. It consists of determining and defining the below key components:

1) Records Management:

• The identification, classification, retention, use and eventual disposition of records and information.

2) Content Management:

• The storage and access of electronic records and information.
  • Security, access controls, retention and disposition, and legal holds for electronic information.

3) Data Governance:

• The level of Data integrity: processes and controls are in place to ensure data is true, accurate and unique.
  • Data cleansing to remove corrupted, inaccurate or extraneous data and deduplication to eliminate redundant data.
  • Master Data Management (MDM) to ensure reports, analyses and conclusions are based on clean, reliable, trusted data.

4) Information Security:

• Controlling access to information and maintaining the security of confidential information and communications.
  • Digital Signatures, Document Encryption, Data Loss Prevention (DLP) and Information Rights Management (IRM).

5) Data Privacy:

• The identification and protection of any information that can identify an individual, such as name, medical record number, credit card number, etc…

6) Risk Management:

• The identification, assessment and prioritization of organizational risks.

7) Knowledge Management:

• Create, share, use and manage the knowledge and information held by an enterprise in order to make the optimum use of that knowledge.

8) Litigation Readiness:

• Key legal processes include electronic discovery (e-discovery) readiness, records and information retention policies, legal hold notification, and legally defensible disposition practices.

9) Regulatory Compliance:

• Ensure the organization is conforming to relevant laws, regulations and internal policies.

Information lifecycle management consists on the acquisition of information from various sources, its custodianship, distribution and disposition through deletion or archiving as dictated by the organization’s information governance policies.

Information lifecycle management includes the following guidelines:

3) Challenges and Struggles

As we do believe that challenges faced in a workplace can be best described by the digital workers dealing with the information on daily basis, this phase is dedicated to hear their feedback, by arranging several workshops with all departments to understand the real struggles faced in their business as usual work. The main objective of this exercise would be to get a testimony from the employees deeply involved in the creation, management and usage of the information in the organization, to understand the challenges and difficulties they face throughout their day to day tasks.

4) Gap Analysis and Measure Success

Gap refers to the space between ‘where your organization stands’ (the present state) and ‘where you would like your organization to be’ (the target state). A gap analysis is a method of assessing the differences in performance to determine whether business requirements are being met and, if not, what steps should be taken to ensure they are met successfully. The objective is to remove the gap between the current performance and the available potential in order to reach the ideal situation.

Develop a Roadmap for your Governance Strategy –

Once done with the critical success factors by looking into each of the key components, we need to make them specific to the objectives we are trying to achieve by implementing a data governance program specific to your organizations needs and goals.

We will then be able to take a decision in creating the correct information management and governance strategy. By building this program roadmap, we will be setting the goals and significant milestones for the enhancement and improvement of the information governance within the organization. We can finally optimize the tools and embed the digital characteristics in the organization’s work to help facilitate your information governance and support your organization.

Have a one-to-one chat with our experts today to assist you in implementing the right content governance strategy for your organization.

Get in touch!

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