NTRA Signs for Correspondence Management in partnership with Digital Transformation Solutions (DTS)

Intalio & DTS shall be in charge of the business process automation of NTRA by digitally transforming their business workflows through deploying a Correspondence Management System.

Our modern correspondence system will enable users to write and send correspondence in a manageable and organized way, supporting “go-green” initiatives with the ability to switch to a paperless environment by capturing and storing all paper or electronic documents while handling correspondence circulation in a seamless application. The fully responsive user interface the solution allows users to access the system using any electronic device – mobile phones, tablets laptops and computers serving a centralized interface.

We welcome them onboard the digital transformation ride with Intalio! Meanwhile stay tuned for more details.

Where does your organization stand in its digital transformation journey?

 

 

What is Data Capture

According to AIIM international, Information Capture is one of the most vital steps in an organization’s digital transformation strategy. Organizations must focus on how to capture valuable information and how to intelligently manage it to provide business value. Today, a business receives information from various origins, and identifying those origins would enable the business to initiate some predictions on how valuable the information is. As a matter of fact, to drive business growth you need to identify your data resources, business goals and the right technology.

Identifying your Points of Data and Information Collection –

It is of utmost importance to be able to identify where your data comes from, most organizations have similar sources which mainly are:
– Website Visits: each time a consumer enters your website you can track their activity and behavior.
– Web Based Forms: such as a customer filling information to be able to login or download an article.
– Paper Documents: which need to be classified and archived.
– Emails: which are mostly collected from web-based forms.
– Images: which are collected from social media accounts.
– Invoices: which need to be classified and organized in company archives.

Why is it Important to Capture Data –

Data is power. In today’s world you need data to learn more about your customers, where they come from, what their interests are and how you can influence them. These points in data capture can help plan your next business decision, marketing campaign or promotional strategy to ultimately reach business agility. For this it is vital to create a touch point between your business and the consumer in order to collect valuable data
accordingly you must deploy high quality technology that enables your business with tools to identify, capture and classify high volumes of data and transform it into actionable information with the minimum amount of human effort and intervention while maintaining the quality and security around the data.

Intelligent Data Capture: Drive Potential from your Process Entry Points.

Intelligent data capture solution facilitates how you capture your information and how to get value from it. It can identify, capture, and classify data from paper and electronic documents. Moreover, it is powered by advanced recognition tools which helps extract data from images and use it in the data collection process. Intelligent data capture is also powered by automation which boosts processes through direct identification and classification of files, images, and texts.

This helps your business transform complex pieces of information into insightful and actionable data by combining world class technology.

Inatlio’s Data Capture Software

Intalio Capture collects data from multiple devices throughout your organization by connecting information feeders to desktops or network scanners.

With a solution such as this one, you can scan images directly and store the collected content with ease. The embedded Optical Character Recognition (OCR) converts the textual data to machine readable and editable text. In addition, you can create custom capture templates to benefit from Zone OCR and object detection capabilities allowing you to automatically extract the needed information from specific zones or objects in the document.

Remarkable Features –

Our top-rated data capture system is designed to empower your business with the best technology feature to capture and manage your data. Our product elevates your process by providing capabilities of an advanced computer vision solution with a wide variety of cognitive capturing and smart processing tools. It presents advanced recognition, which enables businesses to recognize, read, and interpret standard bar-codes and QR codes. Moreover, it helps you automate the whole capturing process and associate different content to their files automatically.

Other features such as Entity extraction also allow to extract valuable content from texts and automatically store them in predefined categories. Moreover, it enables companies to transform unstructured data into structured and drive key insights. It also helps in all extracting key entities from content such as social media information, paper documents and spreadsheets. This facilitates heavy human tasks such as data identification and collection and delivers better results in less time, effort and minimal error.

Data quality control or validation can also be enabled during the capture process by setting up custom validation rules applied on images or on descriptive information by comparing with existing databases and third-party applications. This is usually conducted through the Line of Business Connectors who help us validate the information extracted again an existing list of invoice numbers, purchase order numbers, employee IDs and others…

Connectors eases business process and document management through a platform that helps organizations with their unmanaged documents and information. These repository connectors such as google drive, and Dropbox providing a platform to create, and share data in an easy way enabling users with powerful tools in an intelligent workspace. Moreover, it enables them to smartly re-use their content interactively with coworkers.

Information is a powerful weapon to equip your business with to ultimately gain your competitive advantage. You need to identify your information resources, the business goals you want to reach from the information and the technology to help you extract value.

Eager to transform your information to actionable data? Reach out to our experts!

What is Correspondence Management

Correspondence management is very beneficial to any organization. It is the management of a company’s information resources from emails, to content shared with employees and customers. Correspondence Management Solutions enables companies to capture, index, transfer, track, publish, and archive incoming, outgoing, or even internal correspondences. When automated it can boost organizations efficiency in a cost, time efficient manner while maintaining precision and information security.

Investing in Correspondence Automation – Why Automate?

• Cost Efficiency: Managing information is cost full and might drain a company’s resources. Through automation a business can save millions while delivering high quality management of its resources. In today’s world having a cost-effective solution is key to facilitate business process and return on investment.

 

• Time Efficiency: Time is power. Since correspondence management is time draining, companies must invest in solutions that increase efficiency while being time efficient. Automation processes deliver speed and agility that supports beneficial results, from automating responses to email campaigns helping businesses devote time and effort to other vital tasks.

 

• Increase Precision: Automation minimizes human errors and mistakes which are much needed to avoid. Automation can provide a mistake free and a great customer experience powered by fast automated communication with customers. Moreover, also gives businesses more customer insights and additional data that are effective for measuring.

 

• Information Security: A company’s information must be protected and secured especially customer collected data. This must be a company’s top priority in order to gain customer and employee trust. Through digitizing your correspondence and automating its processes it will become easier to keep it safe.

Intalio Correspondence Solution: Your trusted digital partner

Intalio Correspondence Management system allows organizations to do just that by streamlining the whole process from the same comprehensive platform. Moreover, it offers the needed automation which allows companies to reduce costs and improve their workflow.

Intalio Correspondence Tracking System Features

Drafting and Registration:

Register all types of correspondences within your organization and draft responses efficiently while benefiting from an intuitive and easy-to-use interface adapting to most modern-day technologies.

Collaboration and Transfer:

Improve performance and workflow within your organization by easily transferring correspondences to different personnel or departments.

Visual Tracking:

Transform unstructured corporate communications into an orderly visual flow to keep track of all correspondences and the links between them.

Intuitive Mobile App:

Complete your tasks on the go with tools like Correspondence Mobility and Executive Portal providing you with all the needed functionalities.

Managing your company’s information resources is time-consuming and budget draining, however, when presented with a high-quality automated solution it can elevate your company’s ability to cost-effectively, increase precision while maintaining safety.

Want to gain a competitive advantage while investing in Intalio Correspondence Automation?

Make us your Digital Transformation Partner!

Get in touch…

SAN Misr EMC Egypt signs for Enterprise Content Management, selecting Intalio as their digital transformation partner.
Intalio shall be in charge of implementing Intalio ECM platform to automate needed workflows and handle all unstructured information at SAN Misr.

Throughout this project, Intalio will provide EMC with a full-featured Enterprise Content Management platform, comprising of Document Management, Correspondence Management, Workflow Management, Dashboard and Universal Viewer solutions built around a service bus and fully compliant with the Service-oriented architecture (SOA).

– A standard, scalable, open, and full-featured solution for the management of enterprise documents. With a wide range of features and functionalities critical to effectively run their business paperless through streamlining and automating their workflows.
– A comprehensive document-centric process automation system that empowers organizations to capture, index, automate, track, publish and archive incoming, outgoing, external and internal correspondence of all categories and formats.

The solution is heavily focused on creating a positive user experience by allowing them to access all functionalities from mobile phones, tablets, laptops, and computers. All management functionalities are empowered through a set of products and extensions that will cater for their current requirements, but will be able to scale and expand with their increasing requirements.

Challenges Faced 

Leveraging information technology to improve and fulfill any organizations business needs and objectives is vital for businesses in any industry.

With a diversified portfolio in maintenance, construction, modifications, technical support and so on, and to sustain continuous improvements across businesses in the MENA region, EMC desires to be the most reliable developer of projects and services wherever they are.

In order to confidently achieve that, EMC knew that there was a need to effectively manage their information and workflows for quick, fast and accurate decision making.

ECM System Expectations 

With a clear direction to move forward as a unified company with integral alliances and committed employees, EMC needs to gain competitive advantage through embedding the latest technologies to manage company documents and correspondence across incoming and outgoing platforms.

Here is what EMC expect to achieve with the implementation of the new ECM System:

• Large number of content will be made more accessible and usable with no room for human error which automatically means efficient service.
• Completing operational tasks that require content for decision making in a very short time.
• Gaining greater control over unstructured information within the organization reducing cycle times and delivering a significant return on investment.
• Achieving business agility and the able to adapt to the ever-changing markets and unpredictable events such as the current pandemic.

Any business that is dealing with challenges such as large volumes of content that need to be made more accessible and usable, inefficiencies in completing operational tasks that require content for decision making, or regulatory compliance mandates that require greater control over unstructured information within the organization.

Why Intalio?

With over 25 years of expertise in the field of digitally transforming organizations from diverse industries, Intalio has wide experience in similar projects. Intalio’s expert team has the required skills to deliver this project successfully and efficiently.

Our managed services do not stop once the solution is implemented. On the contrary, we give the same detailed attention to post-implementation services which include necessary training for end-users and administrators completely enabling and empowering them. We also provide after-sales maintenance and support services for all our customers upon project go-live and deployment.

We gladly welcome SAN Misr – EMC to our family, hoping to create a happy customer with a great success story to share within the coming few months!

Where does your organization stand in its digital transformation journey?