In 2020, Intalio officially merged with Everteam Global Services (EGS), a content services company located in France and operating in Europe, Africa, and the Middle East under the name of Intalio and established its headquarters in France. This partnership coupled EGS’s Content Management (ECM) solution with Intalio’s Business Process Management (BPM) capabilities and led to the development of an advanced generation of workflow and content solutions. Intalio’s 30 years of accumulated world-class expertise and the company’s expanded product portfolio of Content Services, Process Services, and Data Governance solutions have elevated the company to become a trustworthy partner in leading Digital Transformation journeys.

Intalio, a leading provider of Digital Transformation solutions, helps companies of all sizes and sectors manage all types of content, become paperless, and turn their data into valuable knowledge, making businesses more efficient and successful. With Intalio’s advanced and integrated solutions and services, companies have been able to keep up with the dynamic nature of the digital world and achieve business growth by improving their decision-making and saving time for better efficiency, speed, and accuracy. Today, we continue to assist organizations in France and around the world in accelerating their business evolution with customer-centric and industry-leading solutions, which has been the key to our growth and innovation.

To know more about our products and offerings, you can contact us or visit our website.

INTALIO

Intalio is a leading provider of Digital Transformation Solutions with an extensive portfolio of customers worldwide ranging from public, financial, healthcare, education, construction, oil & gas, retail sectors, and so on.

Intalio offers a range of products in Content Services, Process Management, and Data Governance. It helps organizations improve the speed, efficiency, and accuracy of business processes by providing next-generation digital transformation and software solutions.

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Tong was previously serving as M-Files’ VP of France and has acquired extensive expertise within the software industry, especially in Intelligent Information Management (IIM). His knowledge includes new technologies, sales, marketing, and project management. Throughout his career, he has worked for companies like Atos, PTC, Sun Microsystems, NEC, BMC Software, Everteam, and M-Files, amongst others. Tong is also a “SUPINFO International University” graduate and holds an MBA from the National Conservatory of Arts and Crafts, CNAM.

Mr. Antoine Hraoui, CEO of Intalio said: “We are very pleased that Tong has accepted the position of SVP France Business. He has a broad and unique experience in both the service and the software industry, and we believe that he will be an added value to our company”. Mr. Hraoui added: “Tong has extensive leadership experience in new technologies and has demonstrated his ability to build successful businesses. We are confident that he will be a force in developing and driving the French business forward in these exciting but also challenging times”.

From his side, Tong Chhor stated: “I am very excited about joining such a great company. Intalio has been very successful at developing Intelligent Information Management solutions. The enterprise has become a pioneer in applying artificial intelligence to information governance and management systems. I am looking forward to helping French Enterprises benefit from Intalio’s magical solutions. With its wide range of solutions, ranging from structured and unstructured document management to records retention and information archiving, passing by workflow and collaboration management, Intalio helps companies become more efficient and gain in competitiveness”.

ABOUT INTALIO

Intalio is a leading provider of Digital Transformation Solutions with over 30 years of countless innovations in Content Services, Process Automation, and Data Governance. Initially founded in 1999, Intalio emerged as a leading provider for business process management solutions. Intalio distributed its services across North America, Europe, and Asia. Its main goal is to empower organizations of all sizes and from all sectors to design, deploy, and optimize the most complex business procedures.

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The pandemic has accelerated the adoption of digital channels across countries, increasing productivity in many sectors and businesses along the way. The global economy is being driven by high-speed internet, mobile accessibility, and cashless payments. Certain countries are even heavily leaning into this digital future with increased online services and accessibility. Information and communication technologies started to support new forms of interaction between governments and their constituents, allowing the concept of e-government to emerge on a global scale. 

Many governments have begun to deploy e-government in order to provide better services to citizens, create better business conditions, and improve the efficiency and transparency of government administration. As a result of this development over time, almost every country has an e-government plan in place today. Governments are harnessing the power of technology in transformative ways by making data-driven assessments and decisions, improving public service delivery, providing greater accountability and transparency, and building greater public trust. 

These services are based on new information and communication technologies such as AI, IoT, Cloud, and mobile:

• Artificial Intelligence (AI): During the pandemic, governments increasingly turned to adopt AI and integrate it into their services to evolve the way they operate, allowing them to provide faster service and minimize human workload. Government officials and advisors are focusing on implementing AI-based solutions as a way to improve on the already advanced level of services provided by private and public organizations for the benefit of the citizens. AI has improved the results in an increasing number of sectors by improving both e-government systems and e-government-citizen interactions. AI can be used to help citizens interact with governments by using virtual assistants or chatbots to answer questions, forwarding requests to the appropriate government department, and assisting with document searches, form completion, and appointment scheduling.

• Internet of Things (IoT): IoT allows people and objects to connect in an unrestricted and seamless manner. As a result of this widespread connectedness, government services are becoming more user-friendly and efficient and can now respond more wisely and quickly to issues, resulting in more comfort and convenience for individuals. IoT enables governments to gather and process large volumes of data through the use of sensors and scanning devices. Government organizations are using IoT to manage traffic and reduce vehicular pollution through road censors, detect man-made or natural disasters and warn authorities, track peoples’ location when exposed to heat and hazardous materials, and monitor public safety.   

• Cloud services: The pandemic forced governments to quickly create new channels for virtual service delivery to meet the high level of demands remotely and reach citizens. By leveraging the Cloud, they were able to provide a seamless transition to telework. Cloud-based services allow users to access desired content and services from a variety of mobile devices, from the comfort of their own homes. As a result, communities are benefiting from increased productivity, convenience, efficiency, and lower resource consumption as citizens use the cloud more regularly. Governments are also using Cloud-based communication platforms to interact with citizens and deliver critical messages and updates. Furthermore, the Cloud allows government personnel with internet access to share information and view documents from anywhere in the world, facilitating collaboration between domains and divisions at all levels of the organization.

• Mobile: Due to the pandemic’s mobility restrictions, governments worldwide are moving quickly and adopting mobile solutions to provide cash assistance. Businesses are also benefitting from financial technology to ensure employee safety and company survival. Governments have changed their service delivery systems to better harness the capabilities of mobile phones as a result of the widespread use of mobile technology and the use of mobile government (m-government). Mobile-specific functions assist citizens in connecting to e-services and allow them to obtain government services on demand at any time and from any location.

Effective management is a critical aspect of establishing success in governments and governmental organizations. With a greater understanding and use of e-governments, the goal and evaluation of services continue to be focused on meeting the needs and demands of citizens. Strategic Management and Innovative Applications of E-Governments are a key reference source that offer organizational and managerial instructions, applications, and reflections on current concerns in electronic governmental practices. 

Digital Solutions Systems are being used by government facilities around the world, including police departments and local governments, to balance the demand for public access with the rising need for safety and security. Many countries have even started to modernize their judicial systems and inspection services by digitalizing their work processes to provide documents and goods that are in compliance with all privacy, quality, and security regulations. These solutions enable the public sector to run more efficiently as it enables governments to turn all documents into digital records and store them in an organized and efficient way, allowing all entities and stakeholders to have easy access, reduce costs and error, and simplify all processes.

Governments recognize that e-governments have evolved to make government administration much more efficient, effective, and friendly. It has compelled governments to reconsider their organizations, duties, business processes, and collaborative arrangements. To ensure the long-term viability of e-governments, current governments must continue to seek out new solutions and service opportunities and to stay up-to-date with the latest digital innovations, and perhaps even consult with a digital transformation partner or a  digital solutions provider.  

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The ceremony was attended by key leaders from both companies; The CEO of TATWEER educational technologies Eng. Abdullah Al Tamimi, and the Executive Vice President of Commercial Products and Projects Eng. Khaled Al Mutairi. The Executive Vice President of the Middle East Region at EverteamGS-Intalio Mr. Bilal Hmedeh, and KSA Country Manager Mr. George Maalouf. The newly established partnership will see TETCO as an authorized reseller of Intalio products and services.

“We are thrilled to announce our partnership with TETCO; together, we will grow our network across the Kingdom and forge new strategic alliances. We share TETCO’s vision for business engagement in the Kuwaiti market beside the common strategy in Saudi Arabia. Plans are already in the works as we provide TETCO with a superior education offering. COVID-19 has had a significant impact on the education industry, and we are excited about the positive changes that this agreement will bring,” said Mr. Bilal Hmedeh, Executive Vice President of the Middle East Region at EverteamGS-Intalio. “We believe in the foundation of this partnership because it will significantly boost both organizations’ potential to innovate and thrive, and we will work hand in hand to achieve the Kingdom’s 2030 Vision.” Mr. Hmedeh added.

The synergetic collaboration will ensure mutual goals as TETCO’s mission is to support and guide educational entities in their digital transformation journey. By partnering with EverteamGS-Intalio, TETCO has gained a trustworthy and reliable digital solution partner as they pursue to provide high-quality services and solutions to both private and public sectors.

As both companies are committed to innovation and creating customer-focused solutions, we are excited and full of hope in the future of this partnership and what it can offer to the Saudi market in developing technology and communication services in the field of education.

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SHAMS offers an integrated healthcare information management solution used for preventative healthcare in small to large organizations such as private clinics and regional hospitals. This Hospital Information Management System provides users with effective means to manage and share patient information and is compliant with the latest international healthcare standards. It combines full-featured Document Management and Workflow Management that enable these organizations to streamline administrative processes, improve operational efficiency, reduce costs, and enhance patient safety.

On-OneTech (Pty) Ltd has a high level of expertise working in technological innovation across various industries such as banking, telecommunication, and the energy sector. The company delivers cutting-edge services such as E-Health, E-Learning, and customized software solutions to reduce risks, streamline operations, and improve business intelligence.

By harnessing Intalio’s advanced technologies and On-OneTech’s industry expertise, both companies will work together to strengthen their footprints in the healthcare industry, meet the increasing demand for healthcare services in Africa, cater to a higher number of customers, and help the industry maintain a high level of quality services.

This partnership will provide Intalio with a wider geographic reach to go beyond its key markets, with the ability to sell to and support the African healthcare industry and transform healthcare organizations across Africa.

“This strategic partnership presents us with an exciting opportunity to unleash our potential in Africa and unlock new opportunities in the African market as we believe that there is a significant demand for our innovative SHAMS offering in the African healthcare industry. We believe that our extensive expertise, combined with Onetech’s wide customer reach, will drive the rapid growth of our solution in the African region.” – Stephanie Azarian, SVP Expertise and Solutions at Intalio.

“We are looking forward to working seamlessly together to expand our technological capabilities and broaden our service offerings based on the greatest solutions and digital expertise that address the needs of healthcare organizations. This partnership will contribute to our further growth and development and help with the enhancement of the quality, safety, performance, and accountability of the South African health sector.” – Tshepo Moumakoe, CEO and Director of On-OneTech (Pty) Ltd.

About Intalio

Intalio is a leading provider of Digital Transformation Solutions with over 30 years of countless innovations in Content Services, Process Automation, and Data Governance. Initially founded in 1999, Intalio emerged as a leading provider for business process management solutions and distributed its services across North America, Europe, and Asia. Its main goal is to empower organizations of all sizes and from all sectors to design, deploy, and optimize the most complex business procedures.

About On-OneTech (Pty) Ltd

On-OneTech (Pty) Ltd is a South African Information Technology company that works in the field of technological innovation with offices in Pretoria (Gauteng) and Mossel Bay (Western Cape). The company was established in 2019 by highly qualified professionals with extensive experience in the Information Technology field to seize the opportunities presented by the transformation of technological advancement in South African industries.

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Gartner® Peer Insights is a widely recognized and reputed peer review and rating platform for business software and service buyers that has made its way into becoming a dependable reference within the software industry for buyers, investors, and providers equally.

The Gartner® Peer Insights ‘Voice of the Customer’ Content Services Platforms report focuses on peer reviews for implementing and running CSPs and shows the qualified vendors, their overall industry rating, review volume, company size, and deployment region.

For Gartner®, Content Services Platforms are “integrated platforms that provide content-focused services, repositories, APIs, solutions and business processing tools to support digital business and transformation”. With over 30 years of experience, Intalio is recognized by Gartner® as its CSPs are a pillar of its innovations. Content Services from Intalio ensure optimal information governance through a fully-featured AI-powered set of services employing the latest technologies and transforming the way enterprises incorporate their content. Intalio Content Services have revolutionized processes such as content capture, information management, storage, and analytics to provide comprehensive and reliable ECM platforms.

Gartner® Peer Insights rated the best CSP platforms on the market based on their customer reviews, which are subjected to a strict review process to ensure authenticity. In the 12-months period ending on February 28, 2021, Gartner® Peer Insights reported 1,348 reviews and ratings in the Content Services Platforms (CSP) industry. After receiving eligible reviews during this one year, Intalio has scored an overall rating of 4.3 out of 5 stars as of February 28, 2021, in the CSP market. This overall rating reflects current customer satisfaction with the vendor’s product, and Intalio’s rating shows its customers’ overall satisfaction and faith in the quality of its products and its standing in the industry.

At Intalio, we believe that receiving customer reviews is a key asset to providing customized cost-effective products that are built to perfection and a critical priority to an organization’s progress and success. Receiving this valuable input helps us unleash our innovative potential and leave a lasting impact on our customers.

GARTNER®

Founded in 1979, Gartner® is a leading online platform of ratings and reviews, research, and advisory company of IT software and services that are written and read by IT professionals and technology decision-makers. Expanded well beyond its flagship technology research, it provides senior leaders across the enterprise with the indispensable business insights, advice, and tools they need to achieve their mission-critical priorities and build the organizations of tomorrow. Its goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers.

Disclaimer

The Gartner Peer Insights Customer First program constitutes an organization’s commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of nor constitute an endorsement by Gartner or its affiliates.

INTALIO

Intalio is a multinational software vendor and a leading provider of Digital Transformation Solutions with an extensive portfolio of customers worldwide ranging from public, financial, healthcare, education, construction, oil & gas, retail sectors, and so on.

Intalio offers a range of products in Content Services, Process Management, and Data Governance. It helps organizations improve the speed, efficiency, and accuracy of business processes by providing next-generation digital transformation and software solutions.

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In December 2020, Intalio announced that it has lately launched its UK business, another step towards the company’s global expansion in Europe and North American markets. 

As part of the company’s strategic investment in Odoo, especially after the acquisition of Ever Business Solutions, Intalio has launched its Odoo service offerings in the UK to meet the growing demand for implementation services. 

To extend and accelerate its worldwide operations, Intalio has launched several strategic initiatives, including updates to its platform, service offerings, and the expansion of its widespread workforce. Odoo will help with removing geographical barriers in order to scale to new markets and take Intalio to the next level in the global marketplace. 

With over a hundred dedicated Odoo specialists supporting the UK launch, and consultants operating from across the UK backed by a pool of technically proficient engineers outside of the UK, Intalio is able to propose a full-featured solution, with several add-ons, verticals, and customizations that seamlessly integrate the Odoo suite.

The UK launch with Odoo aims at expanding the customer base in the UK for all of Intalio’s solutions. With the depth of knowledge and expertise supporting the UK launch, there is a resource capacity beyond the small initial team based there, which will enable significant growth relatively quickly. 

Further expansion has already begun across the rest of Europe.

“It is remarkable to be working with such an exciting and disruptive solution for the UK business, backed by a team with unrivaled skills and experience in Odoo. There are some excellent existing partners in the UK, and we are delighted to add to the service resource capacity here. The system analysts and business transformation consultants that we have worked with are impressed with what they can now offer their clients through Intalio, Odoo, and our extended solution portfolio.  We will be returning to our offices soon to welcome the currently home-based team into a real working environment – taking small steps very quickly!” said Andy Scott, Senior Business Development Manager at Intalio.  

With a high level of expertise and a highly competitive offering, Intalio can now provide a multitude of sector-specific configurations and customizations to the UK market, with early adopters benefiting from a dedication to quickly develop a highly satisfied customer footprint of success.

This partnership will continue to grow significantly as a result of its customer base expansion in the UK as both companies continue to demonstrate their commitment to growing the UK digital business transformation. 

INTALIO 

Intalio is a multinational software vendor and a leading provider of Digital Transformation Solutions with an extensive portfolio of customers worldwide ranging from public, financial, healthcare, education, construction, oil & gas, retail sectors, and so on.

Intalio offers a range of products in Content Services, Process Management, and Data Governance. It helps organizations improve the speed, efficiency, and accuracy of business processes by providing next-generation digital transformation and software solutions. 

ODOO

Odoo is a leading suite of open source business applications fully integrated into one powerful management software to help businesses customize their operations using an industry-specific system. 

Odoo’s mission is to provide software that is intuitive, powerful, fully integrated, and adapted to the realities of your market and is dedicated to the innovation of enterprise business solutions and resource planning. 

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Since the late 1980s, Andy has had a great deal of experience with sales and marketing, and with implementing ERP projects, which makes him a key addition to helping Intalio reach new heights.

Not only does Andy have a solid background in ERP and business applications in general, but he has also gained considerable expertise in Odoo, a leading suite of applications dedicated to the innovation of enterprise business solutions and resource planning.

“Intalio through its acquisition of Ever Business Solution has been instrumental in Odoo’s success, as well as being very well established in many other complementary solution areas. I am thrilled to be joining the team as I believe we can project that success onto the UK market. I am sure that we will be able to make a difference in the digital transformation field, as our customers will benefit from extensive solution knowledge, excellent implementation, and support resources from a growing UK-based team”, said Andy Scott.

Andy will be influential in further supporting our strategic expansion approach and our vision of becoming a leading organization outside of its present territories and industries. He will also play a key role in strengthening Intalio’s customer-centric marketing approach in various areas, as well as the alignment between Intalio’s Sales Organization and Marketing. Furthermore, Intalio will benefit from Andy’s widespread experience with product verticals packaging, marketing materials, and promotions, as well as the revision of product roadmap and priorities. This will help Intalio reinforce its product certifications and ensure that we deliver world-class products that meet the technological needs of every industry across the globe.

Intalio will continue to propose a diverse portfolio of products, solutions, and services, keeping its promise of providing the best solutions to enterprises of all sizes and industries while maintaining the level of excellence and professionalism that it has always delivered.

About Intalio

Intalio is a leading provider of Digital Transformation Solutions with over 30 years of countless innovations in Content Services, Process Automation, and Data Governance. Initially founded in 1999, Intalio emerged as a leading provider for business process management solutions and distributed its services across North America, Europe, and Asia. Its main goal is to empower organizations of all sizes and from all sectors to design, deploy, and optimize the most complex business procedures.

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July 2021 – In an effort to further reinforce its global organizational expansion strategy, Intalio announces the acquisition of Nyxeia, a New York-based US firm specializing in the sales, implementation, support, and delivery of high-quality and cost-effective software solutions.

The acquisition has a significant impact on both companies’ growth in the fast-growing and competitive global digital market, allowing them to leverage their strengths to provide captivating value. Intalio’s industry-specific priority over the next two years will be to complete these strategic acquisitions of solution suppliers to facilitate a more aggressive expansion into particular business areas. Intalio will further focus on accelerating and complementing the packaging of its full-featured vertical offering tailored to specific industries, directly impacting the company’s growth and revenue, which reached millions of dollars in the past 12 months.

Nyxeia has numerous prestigious clients all over the US, Europe, and Asia. Today, Intalio will leverage Nyxeia’s customer base in new territories to further develop its business-specific products, while continuing to support them through a state-of-the-art, rich, and diverse offering in Intelligent Automation and Analytics.

The acquisition will play a key role in expanding Intalio’s geographical footprint and enable the company to address the various industry needs that are present in North America, Europe, and Asia for further growth in the coming years. More importantly, the acquisition strategically aligns both companies by combining Intalio’s expertise as a leading solution provider with Nyxeia’s widespread coverage across North America and Europe, boosting Intalio’s geographical reach and increasing the value that this new team can deliver to its customers to help them scale to the next level.

“Intalio keeps growing and adopting new means to expand both its global presence and its innovations,” stated Antoine Hraoui, CEO of Intalio. “Intalio is adamant about being an influential driver in the world’s digitization movement, and it is doing so with every acquisition. We are going above and beyond to ensure that our technology is up-to-date and we will never stop innovating” he continues.

Technology is now a part of most people’s daily life as technological capabilities have become ingrained in various sectors’ standard business operations. Digital solutions and products are always evolving and improving with technology, as well as adding new product lines to meet changing lifestyles. With that being said, demand has never been stronger, and with the fast-paced nature of the Digital Transformation industry, Intalio strives to keep its technology and footprints at the forefront and compliant with the changing market.

INTALIO

Intalio is a multinational software vendor and a leading provider of Digital Transformation Solutions with an extensive portfolio of customers worldwide ranging from public, financial, healthcare, education, construction, oil & gas, retail sectors, and so on.

Intalio offers a range of products in Content Services, Process Management, and Data Governance. It helps organizations improve the speed, efficiency, and accuracy of business processes by providing next-generation digital transformation and software solutions.

NYXEIA

Nyxeia is a firm committed to providing customers with innovative digital solutions that unleash the power of their information assets as well as deliver the best of iBPMS products and services. Nyxeia aims to empower organizations to discover, categorize, enhance, and manage their information throughout their lifecycle.

The Nyxeia team is committed to advancing the state of information governance to help customers better manage their vital information assets, protect their sensitive data, and ensure compliance with data privacy.

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